After entering the US passport queue, you are guided to one of many monitors where you are instructed to insert your passport. The machine reads it and displays your basic information for you to approve. Then the camera takes a snapshot of you. You get to approve that too.
You are then asked to answer a few of the same questions you just answered on the passport control & customs form which you just filled out on the airplane - number of family members traveling with you, are you bringing in any fruits or vegetables, etc. I am assuming that means that someday soon you will not have to fill out those forms anymore. Woohoo! No more fumbling for a pen in your carry-on luggage.
Then the machine prints out a receipt with your snapshot and info. Finally, you bring it over to a customs agent who stamps your receipt and your actual passport. No questions. No conversation except for "Welcome home." After you pick up your bags (always happy to reunite with my bags), you turn the receipt in on your way out of the customs hall and bam, Welcome to New York. It was the fastest I have ever been through customs. Me likey!
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